Privacy Policy

Effective September 20, 2026

This policy covers information MenuRate collects from restaurant owners, managers, and other business contacts who register for MenuRate, request support, or participate in our customer messaging program.

Information we collect

Depending on how you use MenuRate, we collect your name, business name, email address, mobile number, account and verification details, communication preferences, consultation requests, and messages you send us. Our hosting and service providers may process technical information such as IP addresses, browser information, and service logs to operate and protect the service.

How we use information

We use this information to create and secure accounts, verify contact details, provide requested services and support, coordinate consultations, manage trial and account status, and maintain records of consent and opt-out requests. We send optional promotional SMS only with your consent.

Mobile information and SMS consent

We do not sell, rent, or share mobile numbers or SMS opt-in data and consent with third parties or affiliates for marketing or promotional purposes. SMS consent is not transferred to other businesses for their messaging campaigns.

We disclose only the information needed to service providers that support our operations, such as hosting, authentication, and message delivery providers. They process it on our behalf to provide those services, not for their own marketing. We may also disclose information when required by law or necessary to protect rights and security.

SMS preferences and costs

The optional MenuRate SMS program sends one message offering to schedule a free 30-minute setup consultation during your 14-day trial. One consultation offer message per opt-in. Replies to HELP or STOP may generate an assistance or opt-out confirmation message. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. You may also contact us by email. Consent is not a condition of purchase. Phone verification messages are separate from consent to promotional texts.

Storage, security, and retention

We use access controls and service-provider security measures to protect information. No storage or transmission method is completely secure. We retain information as needed to provide services, maintain consent and suppression records, resolve disputes, and meet applicable obligations. Service providers may process information in the United States or other countries where they operate.

Your choices

You can request access, correction, or deletion of your information by emailing us. We may need to verify your identity. Some records may be retained for security, legal obligations, or to honor an opt-out request.

Scope and changes

This policy concerns MenuRate business accounts and MenuRate's own customer communications. Restaurants are responsible for their separate customer messaging and privacy practices. We may update this policy by posting a revised version with an updated date.

Contact MenuRate

Email: menurateadmin@gmail.com